Shopping & Delivery Policy

I. Payment security and privacy

Weiwei Liang sells some of her prints and original art on other-ways.org. Paypal is the only third-party tool used on this website in order to process payments and shippings. Any dispute or refund will be processed solely via Paypal. No further information of the buyer is collected other than the minimum necessary data such as the receipient’s name and address. You can visit Paypal for their privacy policy here. other-ways.org does not process or store any information from the buyer.

II. Shipping cost and time

1. Delivery to Europe:

Due to the limited automatic shipping cost options, there is a fixed rate for different order values. The shipping cost price list below applies to deliveries within Europe:

    €15 for total amount of purchase up to €100.
    €25 for total amount of purchase from €100,01 to €200.
    €35 for total amount of purchase from €200,01 to €400.
    €45 for total amount of purchase from €400,01 to €700.
    €65 for total amount of purchase from €700,01 and up.


Shipments within Europe are sent with these couriers with tracking method offered: DHL, UPS, DPD, Royal Mail or Hermes. Confirmed purchase will be shipped within 1-2 working days. Delivery time is usually within 3-5 working days, if there is no exceptional circumstances occur.

2. Special items & delivery outside of Europe:

For items that do not have direct-order fuction (without the “Add to cart” button), and for international orders ship to countries outside of Europe, purchases shall be carried out on the basis of a mutual agreement between the buyer and Weiwei Liang by E-mail communications.

International delivery is possible upon request. Availability, postage cost and shipping time may vary depending on the country. Shipments are sent with these couriers with tracking method offered: DHL, UPS, DPD, Royal Mail or Hermes.

The buyer is adviced to contact before purchase. If the buyer has filled in a shipping address outside of Europe and completed a payment, they should contact Weiwei Liang by email for a delivery arrangement within 7 working days. By placing an order, the international buyer agrees that any extra postage cost based on the courier’s final quote needs to be paid in order to complete the shipment. After 7 working days, Weiwei Liang reserves the right to cancel the order. The buyer will be refunded in full via Paypal.

III. Return and refund

All the pieces are packed and sent with care. Weiwei Liang is not responsible for any damage or lost caused during the delivery. Return and refund of printed items on paper are not available. For return and refund of 3-dimensional objects such as sculptures and ceramics, the buyer is responsible for the return postage cost and any damage/lost of such items. After Weiwei Liang receives the returned objects in their original conditions, a refund of the full purchase amount will be send back to the buyer through the original payment channel.




Weiwei Liang is a registered working artist in the city of Berlin. All her economic activities are supervised under the laws and regulations of Germany.

Impressum:
Weiwei Liang
other-ways.org
weiwei.liang@network.rca.ac.uk
+49 (0)151 7173 2832
Richardpl. 8 12055 Berlin
VAT. DE318974589



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©Weiwei Liang 2019